Work at the Aquarium

Please keep in mind that the South Carolina Aquarium only accepts applications for positions currently posted on the web page. Due to a high volume of applicants, we ask that you please refrain from making inquires. The applicants selected for further consideration will be contacted.

Current Opportunities

Job Summary

Responsible for troubleshooting, planning, and implementing repair and construction projects for maintenance requirements throughout building facilities and life support systems. Installs components and parts for necessary tasks. Assists husbandry staff, life support operators, and other maintenance technicians in various assignments as needed. May be required to work after normal working hours.

Essentials Functions

  • Adhere to the South Carolina Aquarium Policies.
  • Troubleshoot, plan, and perform all mechanical operations necessary to modify, dismantle, repair, overhaul and rebuild all types of difficult and complicated mechanical plumbing systems for the building and life support systems. Including fresh and salt water supply lines, waste water lines, HVAC heat exchangers, chilled water lines, and fire protection lines.
  • Maintain and replace associated valves, fittings, pumps, misters, and sprayers.
  • Identify improvement projects and submit plan of action.
  • Performs preventative maintenance tasks as needed.
  • Able to work flexible hours throughout the week. May be called on after-hours for emergency work.
  • Must be able to operate a company vehicle while meeting company insurance eligibility requirements
  • Drywall, spackle, and paint throughout the aquarium as needed.
  • Maintains outstanding housekeeping standards.
  • Maintains workshop equipment properly.
  • Capable of using appropriate administrative tools to keep accurate maintenance records.
  • Assists internal and external staff as needed.

Other Duties & Responsibilities

  • Support the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Support Husbandry and Facilities staff in assignments as needed.

Knowledge, Skills & Abilities

  • Proficient in all MS Office Products including: Excel, Word, PowerPoint, Access, Outlook
  • Basic soldering skills.
  • Basic Plumbing Skills
  • Skilled in Sheetrock finishing and painting.
  • Understands proper use of industrial tools and equipment.
  • Understands plumbing layouts and design. Conform to all mechanical, plumbing, and fire protection codes.
  • Detailed oriented.
  • Effective communicator.
  • Understands Husbandry issues as related to facilities and life support systems.
  • Able to be trained for ozone system repairs and maintenance.

Education & Experience Required

  • High School Diploma or GED.
  • Mechanical, Electrical, Plumbing, Carpentry or Controls experience required.

Licensed & Certifications Required

  • Valid Driver’s License
Apply Today

Job Status

Non-exempt, Part-time

Job Summary

Guest Services Associates are responsible for insuring our guests have a great time at the South Carolina Aquarium. This position is responsible for greeting and interacting with our guests while assisting their entrance and exit through various experiences at the South Carolina Aquarium. Daily activities involve rotating through key positions throughout the building from welcoming guests at the entrance to managing the flow of guests through the 4-D theatre.

Essentials Functions

  • Have fun interacting with our guests in various positions:
    • Welcome all guests and assist in entry by taking tickets, greeting, or verifying re-entry.
    • Thank all guests for visiting and provide hand stamps for re-entry.
    • Assist guests in entering the 4-D theater by managing the queue, answering questions, and distributing 3-D glasses.
    • Assist guests in exiting the 4-D theater and managing the daily handling of 3-D glasses.
    • Graciously direct and facilitate traffic through Admissions, efficiently handling crowds and the logistics associated with their control.
  • Provide our guests with information on daily programs, exhibits and Charleston area attractions.
  • Promote memberships, Adopt-An-Animal, behind the scenes tours and other Aquarium fundraising programs to guests.
  • Assist with customer care, including but not limited to: first aid, fire evacuations and lost and found.
  • Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes
  • Maintain constant interaction with our guests to ensure an excellent visitor experience
  • Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
  • Adhere to the South Carolina Aquarium Policies & Procedures.
  • Weekend and holiday work required

Knowledge, Skills & Abilities

  • Positive, fun, and optimistic personality
  • Must be comfortable working in a high energy environment with heavy public contact
  • Ability to work in a constantly changing environment, take initiative and be adaptable
  • Ability to speak in front of groups and individuals
  • Ability to maintain courteous manner, be flexible and solve problems under a variety of circumstances
  • Must be punctual and reliable
  • Must enjoy the team environment and interaction with coworkers and guests
  • Must be committed to providing enthusiastic customer service at all time
  • Interest in learning about the Aquarium’s animals and programs

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Minimum of one-year in hospitality/tourist based operation preferred.
Apply Today

Job Status

Non-exempt, Part-time

Job Summary

Provides customer service to guests during their visit to the Aquarium. Efficiently works with cash handling and computerized ticketing system. Staffs the information desk. Educates guests about the Aquarium’s animals and conservation programs. Conducts orientations for school groups and other visitors. Ensures the smooth flow of guest traffic.

Essentials Functions

  • Adhere to the South Carolina Aquarium Policies & Procedures.
  • Staff ticket booths and directly work on computerized ticketing system.
  • Man information desk, thoroughly answer guest inquiries and enthusiastically handle special guest requests and problems.
  • Educate guests about Aquarium animals at exhibits and while handling live animals in the galleries and at the touch tank.
  • Direct arriving guests through admissions procedure in a friendly, courteous manner.
  • Greet school buses and escort group members through admissions process.
  • Promote memberships, Adopt-An-Animal and other Aquarium fund-raising programs to guests.
  • Graciously direct and facilitate traffic through the aquarium, efficiently handling crowds and the logistics associated with their control.
  • Ensure all guest resource information, such as maps, brochures and tourist information, is neatly exhibited and available for distribution.
  • Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes.
  • Adhere to all procedures involving cash transactions, and maintain security of cash handling process.

Other Duties & Responsibilities

  • Support the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
  • Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed as directed.
  • Develop familiarity with all Aquarium exhibits, services and events, as well as those of other facilities in the community.
  • Assist special needs visitors from the building in the event of an emergency.
  • Maintain all safety and security procedures, ensuring a positive environment for all who enter the aquarium, staff, volunteer and guest alike.
  • Required to move satellite sales carts and crowd control barriers as necessary.
  • Other Duties as required.

Knowledge, Skills & Abilities

  • Experience in hospitality or customer service environment, preferably in high-volume, face-to-face positions.
  • Must enjoy working with people of all backgrounds.
  • Positive communication and interpersonal skills.
  • Must have basic computer skills.
  • Experience in accurate and timely cash handling.
  • Ability to work all areas including Ticket booth, indoor and outdoor stations, parking garage, park, entrance and exit ramps, and inside the aquarium lobby and exhibit areas.
  • Willingness to learn about Aquarium animals and programs.
  • Knowledge of the Charleston community.
  • Enthusiasm and a pleasant demeanor.
  • Strong sense of responsibility
  • Flexibility and adaptability, especially under pressure.
  • A positive, team-oriented work ethic.
  • Attention to detail.
  • Public speaking ability a plus.
  • Must be available days, nights, weekends and holidays.
  • Ability to lift boxes, weighing less than 25 lbs., which contain brochures, ticket stock, receipt paper and office supplies.

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Minimum of one-year in hospitality/tourist based operation preferred.
Apply Today

Job Status

Non-exempt, Part-time

Job Summary

Exceed customer expectations by ensuring that the highest standards of cleanliness are maintained. Clean rest rooms, locker rooms, offices, laboratories, halls, exhibit and exhibit space and other areas. Assist with moving furniture for cleaning or moving offices. Assist with moving tables and chairs for party or group meeting set-ups and takedowns. Assist with bulk removal, strip and finish and/or scrub floors. Shampoo and extract carpet and upholstery with equipment. Vacuum carpet, clean ground area.

Essentials Functions

  • Adhere to the South Carolina Aquarium policies.
  • Provides service that exceeds customer expectations as defined by departmental/divisional goals.
  • Collects equipment and/or supplies for daily use.
  • Scrub, strip, polish and finish floors with floor machines.   Spray buffs or burnish floors with floor machine. Shampoo and extract carpets, furniture, mats and upholstery.
  • Perform pre-and-post cleaning for set-ups and takedowns for parties, meetings or special event.
  • Moves equipment and furniture for rearrangement of offices, etc. Moves equipment, boxes, supplies and furniture for cleaning. Assists with bulk trash removal and other none specific moves and be capable of lifting 20-50 lb.
  • Wash walls ceilings, floors, window exhibits and furniture as directed.
  • Be professional at all times by providing excellent customer service through assisting visitors, members and co-workers in need with a smile, providing information or help. Be able to escort or tell customers where they can receive help/assistance with a smile.
  • Keeps utility (janitor closets), storage rooms and equipment clean and in an orderly condition at all times. Changes shower curtains as assigned.
  • Cleans stairwells, elevator, escalators, offices, locker rooms, and rest rooms, exhibit galleries, windows, walls and baseboards. Dust/damp mops floors, in corridors, entrances, stairwells and other areas as assigned. Provide outside (look into) cleaning: policing for trash, spills and debris and trash removal when requested.
  • Collect trash (regular/general, recyclable and others) from all areas within the facility and on the piers and transport to designated areas.
  • Operate department mobile cleaning equipment in a safe and efficient manner.
  • Dust high vents, cabinets and other furnishings.
  • Notifies management of equipment needing repair, supplies needed and fixture repair needs. Reports all safety hazards to management immediately.
  • Returns unused or unsoiled supplies to appropriate areas at the end of shift. Keeps cart and barrel clean, neat and orderly at all times.

Other Duties & Responsibilities

  • Supports the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Attend South Carolina Aquarium full staff and departmental meetings when requested.
  • Perform any other assigned duties related to custodial services as assigned.

Knowledge, Skills & Abilities

  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to perform basic math.
  • Ability to read work orders and receive oral instructions; to confer with supervisor to locate material and to arrange for the processing, assembly, or repair of material.
  • Ability to perceive identification numbers marked on material; to read and understand numbers and volumes; to transcribe numbers.

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Must have one-year relevant experience.
Apply Today

 

     

Put Your Best Fin Forward!

Employees of the South Carolina Aquarium must adhere to the Aquarium’s Appearance Policy. Before you take the plunge, please read our full policy here.

 

South Carolina Aquarium is an equal opportunity employer supporting workplace diversity and is a drug/alcohol screening employer. * Please note that by clicking the links above you will be redirected to a third party site.